Switch your 10DLC A2P Campaigns from Twilio to Signal House for FREE

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If you’re sending A2P (Application-to-Person) messages, you’ve probably felt the weight of the “historic cruise ships” of the industry. We’re talking about the Twilios, Telnyxs, Bandwidths, Plivos, and Vonages of the world. They are massive, they move slowly, and once you’re on board, they make it feel impossible to leave

But here is a little-known industry secret: You aren’t stuck

In this guide, we’re breaking down exactly how you can jump off the cruise ship and migrate to Signal House—a modern, intutive messaging provider—completely free of charge

Want to see the video that inspired this post? You can watch it Here!

1⃣ The “Golden Ticket”: The Campaign Registry (TCR)

Most businesses think their 10DLC (10-digit long code) registration is tied forever to their provider. It’s not. Think of the Campaign Registry (TCR) as a central database that holds all your “Brand” and “Campaign” information.

In the past, moving that data was like pulling teeth. It was clunky, expensive, and often required paying re-registration fees. That has all changed

The Seamless Shift: We’ve integrated new APIs that allow us to pull your approved campaigns directly into Signal House
Zero Fees: If your campaign is already approved, we can move it without you paying those annoying registration fees again

2⃣ The “Reseller” Power Play

Are you a reseller or a CSP (Campaign Service Provider)? Even if you don’t “own” the account directly and are acting as a reseller through a large aggregator, you still have the power

There is an “unwritten rule” in telecom: It is bad business to lock someone in based on their TCR registration

The Fix: All you have to do is tell your current aggregator, “I am moving my campaigns to Signal House and I need you to facilitate the change.” If they give you a hard time, reach out to us. We’ve done this hundreds of times and we are happy to facilitate the move on your behalf with white-glove service

3⃣ Soft Porting vs. Full Porting: Keep the Lights On

The biggest fear in migrating is downtime. You can’t afford to have your customer communication go dark. Here is how we handle it:

Option A: The Soft Port (Recommended for now)

This moves only the SMS/Messaging portion of your numbers to Signal House while leaving the voice where it is.

Timeline: 48 to 72 hours.
Downtime: Usually less than 5 minutes. Verizon is typically instant; AT&T is a bit slower, and T-Mobile can take up to an hour (in extreme cases)

Option B: The Full Port

This moves everything—voice and messaging.

Timeline: 7 to 10 days.
The Process: Requires a Letter of Authorization (LOA). Your losing carrier might try to “save” you during this window—stay strong! Your numbers stay active right up until the moment they switch over to our routes.

The Signal House “White Glove” Checklist

Switching shouldn’t be your full-time job. When you migrate to us, our team of experts handles the heavy lifting:

API Integration: We use our own tools to bridge the gap between your old provider and our Tier 2 routes.
Campaign Matching: We ensure your approved campaigns point to our upstream routes without you needing to lift a finger.
Future-Proofing: While we specialize in 10DLC today, we are rolling out SIP Trunking, AI Voice Agents, and HD Voice very soon.

The Bottom Line

At Signal House, we believe you should stay with a provider because they offer the best deliverability and service—not because they’ve trapped your data.

Whether you’re looking for better 10DLC rates today or getting ready for our upcoming Toll-Free, Short Code, and RCS launches, the transition is easier (and cheaper) than you think.

Ready to ditch the cruise ship? Connect with our team and let’s get your free transfer started!

sales@signalhouse.ioor book a demo Here!

Switch from Twilio to Signal House for FREE